Terms and conditions
Article 1. Definitions
1.1. “Seller” – www.brunomag.com, site managed by S.C. BRUNOMAG CONCEPT SRL, registered at the Trade Register with the number J40/5643/2014 , unique fiscal identity code 33154090, having its registered office in Street Secuilor No. 5, sector 4, Bucharest.
1.2. “Customer” – natural person / legal entity or any legal entity that makes the registration on the site.
1.3. “Site” – the domain www.brunomag.com and its sub-domains.
1.4. “Order” – an electronic document that intervenes as a form of communication between the Seller and the Customer through which the Customer sends the Seller, through the site his intention to purchase Goods and Services from the Site.
1.5. “Services” – any product or service, including the documents and services mentioned in the Order, to be provided by the Seller, to the Customer as a result of the Contract concluded.
1.6. “Campaign” – the action of exhibiting for commercial purposes, a finite number of Goods and/or Services having a limited and predefined stock, for a limited period of time established by the Seller.
1.7. “Contract” – represents the distance contract concluded between the Seller and the Customer, without the simultaneous physical presence of the Seller and the Customer.
- all information on the Site that can be visited, viewed or otherwise accessed through the use of electronic equipment;
- the content of any e-mail sent to the Customers by the Seller by electronic means and/or any other available means of communication;
- any information communicated by any means by an employee/collaborator of the Seller, the Customer, according to the contact information, specified or not by him;
- information regarding the Goods and/or Services and/or the tariffs practiced by the Seller in a certain period;
- information related to the Goods and/or Services and/or the tariffs practiced by a third party with whom the Seller has concluded partnership contracts, within a certain period;
- date relating to the Seller, or other privileged data thereof.
1.9. “Document” – these Terms and Conditions.
1.10. “Newsletter” – means of periodic information, exclusively electronic, respectively electronic mail (e-mail, SMS) on the Services and/or promotions carried out by the Seller during a certain period, without any commitment from the Seller with reference to the information contained by this.
Article 2. Contract documents
2.1. By registering on the site, the Customer agrees with the form of communication (by telephone or e-mail) through which the Seller carries out its commercial operations.
2.2. For justified reasons, the Seller reserves the right to cancel or modify the quantity of the Services in the Order. If you change or cancel the quantity of Services in the Order, the Customer will announce to the e-mail address or telephone number made available to the Seller at the time of the Order and he will return the amount paid.
2.3. The contract is considered concluded between the Seller and the Customer at the moment of receipt by the Customer from the Seller, by means of the electronic post and/or SMS of the notification of sending the Order.
Article 3. Online sale policy
3.1. Access for the purpose of placing an Order is allowed to any Customer.
For justified reasons Brunomag.com reserves the right to restrict the access of the Customer’s access in order to place an Order and/or to some of the accepted payment methods, if it considers that based on the Customert’s conduct or activity on the Site, his actions could prejudice in any way Brunomag.com. In any of these cases, the Customer can address to the email: email@example.com, to be informed about the reasons that led to the application of the above measures.
3.2. The communication with the Seller can be done by direct interaction with him or by the addresses mentioned in the “contact” section of the Site. The seller has the freedom to manage the information received without having to provide justifications for it.
3.3 In the case of an unusually large volume of traffic coming from an Internet network, Brunomag.com reserves the right to ask Customers to manually enter the captcha type validation codes, in order to protect the information withing the Website.
3.4. Brunomag.com may publish on the Site information about Services and/or promotions practiced by it or by any other third party with which Brunomag.com has concluded partnership contracts, in a certain period of time and within the available stock.
3.5. All information used to describe the Services available on the Site (static / dynamic images / multimedia presentations / etc.) does not represent a contractual obligation on the part of the Seller, these being used exclusively for presentation purposes.
3.6. After 14 (fourteen) days from the purchase of a Service, the Customer may be asked for feedback on the purchased Service. The request will be sent to the email address registered by the Customer. In this way, the Customer contributes to informing other possible Customers on the Site and is actively involved in the development of new Services and in the most complete detailing of the characteristics of the Services.
Article 4. Rates and payments
4.1. All tariffs for the Services presented on the Site are expressed in lei (RON) and do not include VAT.
4.2. In the case of online payments, the Seller is not/cannot be held responsible for any additional costs incurred by the Customer, including but not limited to currency conversion commissions applied by the issuing bank of its card, in case issuance currency differs from RON. The responsibility for this action is borne only by the Customer.
Article 5. Cancellation and subcontracting
5.1. The Seller may cancel and/or subcontract a third party for Services related to the order’s honor, with the Customer’s information, without his consent being necessary. The Seller will always be responsible to the Customer for all contractual obligations.
Article 6. The right to intellectual property
6.1. The content, as defined in the preamble, including but not limited to logos, stylized representations, commercial symbols, static images, dynamic images, test and/or multimedia content presented on the Site, are the exclusive property of Brunomag.com, being reserved all the rights obtained in this sense directly or indirectly (through licenses of use and/or publication).
6.2. The Customers is not allowed to copy, distribute, publish, transfer to third parties, modify and/or otherwise alter, use, link to, expose, include any Content in any context other than the original one intended by Brunomag.com, the inclusion of any Content outside the Site, the removal of the signs that signify the copyright of Brunomag.com over the Content as well as the participation in the transfer, sale, distribution of materials made by reproducing, modifying or displaying the Content, except with the express written consent of Brunomag.com.
6.3. Any content to which the Customer has and/or obtains access by any means, is subject to the Document, if the Content is not accompanied by a specific and valid use agreement concluded between Brunomag.com and it, and without any implicit guarantee or expressly formulated by Brunomag.ro with reference to that Content.
6.4. The Customer may copy, transfer and/or use the Content only for personal or non-commercial purposes, only if they do not conflict with the provisions of the Document.
6.5. If Brunomag.com grants the Customer the right to use in the form described in a separate use agreement, a certain content, to which the Customer has or obtains access as a result of this agreement, this right extends only to that or those contents defined in the agreement, only during the period of its existence or these contents on the site or of the period defined in the agreement, according to the defined conditions, if they exist and do not represent a contractual commitment on the part of Brunomag.com for the respective Customer or any other third party that has/obtains access to this transferred content, by any means and which may or may not be prejudiced in any way as a result of this content, during or after the expiration of the use agreement.
6.6. No Content transmitted to the Customer by any means of communication (electronic, telephonic, etc) or acquired by him by accessing, visiting and/or viewing constitutes a contractual obligation on the part of Brunomag.com and/or the employee/agent of Brunomag.com who mediated the transfer of Content, if any, to that Content.
6.7. It is prohibited any use of the Content for other purposes than those expressly permitted by this Document or by the accompanying usage agreement, if it exists.
Article 7. The order
7.1. The Customer can place Orders on the Site, by adding the desired Services in the shopping cart, following to complete the Order by making the payment in one of the ways expressly indicated. Once added to the shopping cart a Service is available for purchase to the extent that there is stock available for it. Adding a Service to the shopping cart, without the completion of the Order, does not entail the registration of an order, implicitly neither the automatic reservation of the Service.
7.2. By completing the Order the Customer agrees that all data provided by him/her, necessary for the purchase process, are correct, complete and true at the date of placing the Order.
7.3. By completing the Order, the Customer agrees that the Seller may contact him/her, by any means available / agreed by the Seller, in any situation where it is necessary to contact the Customer.
7.4. The Seller may cancel the Order made by the Customer, following a prior notification addressed to the Customer, without any subsequent obligation of any party to the other or without any party being able to claim damages from the other party in the following cases:
7.4.1. Non-acceptance by the issuing bank of the Customer’s card, of the transaction, in the case of online payment;
7.4.2. Invalidation of the transaction by the card processor approved by Brunomag.com, in the case of online payment;
7.4.3. The data provided by the Customer, on the Site are incomplete and/or incorrect;
7.5. In case that a Service ordered by the Customer, cannot be delivered by the Seller, the latter will inform the Customer of this fact and will return to the Customer’s account the value of the Service, within a maximum of 7 (seven) days from the date the Seller has become aware of this fact or from the date on which the Customer has expressly expressed his/her intention to terminate the Contract.
7.6. The availability of a Service will be displayed on the Site as follows:
7.6.1. “Tickets available” – We have more than 3 seats
7.6.2. “Limited seats” – We have less than 3 seats
7.6.3. “No tickets left” – The course/event has no seats available
7.6.4. “Soon” – At the moment we cannot get a seat for the event/course because it is not yet in the Seller’s options or it has not been scheduled yet.
Article 8. Return policy
8.1. If the Customer decides to withdraw from the Contract, he/she will be able to send an information e-mail at least 3 days before the start of the event/ course to the address: firstname.lastname@example.org.
8.2. The total amount will be refunded to the Customer, less 35% of this representing the Seller’s costs for the respective Service.
Article 9. Advertisement
9.1. The newsletters Brunomag.com are transmitted through the specialized partners and approved by Brunomag.com. Thus, confidentiality and security of information are ensured.
9.2. At the moment, the Customer registers, he has the possibility to express his/her agreement regarding the receiving of Newsletters. The Customer may modify his/her option regarding the agreement issued to the Seller at any time:
9.2.1. by contacting Brunomag.com in this regard.
9.2.3. by accessing the unsubscribe link displayed in the commercial messages received from the Seller.
9.3. Waiver of receipt of Newsletters does not imply waiver of acceptance of the present Document.
Article 10. Billing
10.1. The services displayed on the site www.brunomag.com include V.A.T. according to the law.
10.2. The Seller will send to the Customer the invoice related on the Order containing Services sold by Brunomag.com, except for the Services sold by Brunomag.com partners, as well as for any other payments related to the Order, exclusively in electronic format, by adding the invoice by e-mail, to the e-mail address mentioned by the Customer.
10.3. For a correct communication of the invoice for the Order, the Customer has the obligations to update whenever it takes the information about the personal data, by an e-mail to email@example.com.
10.4. By sending the Order, the Customer expresses his/her agreement to receive the invoices in electronic format through the electronic post, at the e-mail address mentioned.
10.5. If this information is unavailable for more than 48 (forty-eight) hours, please notify us by email at: firstname.lastname@example.org.
10.6. The Customer’s payment card data will not be accessible by Brunomag.com nor will it be stored by Brunomag.com or the payment processor integrated in the Site, but only by the authorization institution of the Transaction or another authorized entity to provide card identification data storage services, about which identity the Client will be informed, prior to the data entry.
10.7. In certain cases, in order to maintain the security of the Transactions, when registering the Order, the Customer will be asked to authorize the payment by re-entering the password related to the Account or the use of the fingerprint in the case of mobile terminals that have this facility.
10.8. For reasons of Transaction security, the Customer is advised not to remain logged on to the Site and not to set the automatic logging option on mobile devices. Disclosure of the account access password is not permitted and it is recommended to use a strong security password (eg: to contain at least eight characters, including uppercase, lowercase, numbers, and special characters).
Article 11. Liability
11.1. The Seller cannot be liable for damages of any kind that the Customer or any third party may suffer as a result of the Seller’s fulfillment of any of its obligations.
Article 12. Confidentiality
Article 13. Major power
13.1. Neither party will be liable for non-performance of its contractual obligations, if such failure to perform on time and/or properly, in whole or in part is due to a force majeure event. The major force is the unpredictable event, beyond the control of the parties and that cannot be avoided.
13.2. If within 15 (fifteen) days from the date of its occurrence, the respective event does not cease, each party will have the right to notify the other party of the full termination of the Contract without any of them being able to claim damages from the other.
Article 14. Applicable law
14.1. The current Contract is subject to Romanian law. Any disputes between Brunomag.com and Customers will be settled amicably or, in case this is not possible, the disputes will be resolved by the competent Romanian courts in Bucharest.
Article 15. Content modification
15.1. Brunomag.com reserves the right to modify, add, suspend or delete portions of the www.brunomag.com content or to change the technical specifications related to the use of the site, at any time. Also, Brunomag.com reserves the right to, temporarily or permanently, restrict users’ access to part or all of the content of the site.
15.2. This document can be modified at any time, without the notification of Brunomag.com. The latest version of the Terms and Conditions can be accessed in the document published on this page.